Pathetic After Sales Service and customer service

What a disappointing experienced thus far. Purchased a brand new TV about 2 years ago and it has been giving me issues. I was told I cannot be given a replacement unit as the technician need to assess it. Upon it being assessed the mainboard was replaced and I was told that I will have a 3 month guarantee on workmanship, 3 days after my TV was brought back to me the issue has persisted , well done on your "3 month workmanship guarantee" it should rather be called 3 day workmanship guarantee. From the time I have sent multiple emails and phone calls I have consistently been disappointed from the service and lack of incompetence from the individuals handling my matter.

Upon multiple requests that a new unit be delivered or credited to me nothing was done, I was told that my request cannot be fulfilled which is absolute and utter bull****.

If I do not call or send emails I receive no communication back from this useless company. If it was any other company my tv would have been replaced by now.

I so sick and tired of the incompetence and lack of care in this matter that is shocking and I would never recommend anyone to purchase anything from this brand , as they believe they are always right not knowing that the customer is always right.

If anyone from Hisense sees this that is on executive level, Please reach out to me I would love to have a chat with you.

I am beyond appalled by the service and customer engagement from your staff. As for your technicians that work on the TVs they have no sense of work ethic. I received my unit with dirty fingerprints all over my screen, they could not even wipe the screen.

Well done Hisense on your useless service, I will never be supporting your brand ever again and I will be sure to let people know that you are the worst when it comes to after sales service.