Pathethic after sales from Hisense with your 15 Plate Dishwasher

I have purchased a Hisense Dishwasher from HIFI corp and the sales person did not have training on the machine but advised us that is the best for the energy rating and it is a 15 plate. So i decided to take it and follow the manual as usual. The manual is so basic and not helpful at all. I called the store and they gave me the Hisense reps number which just goes on voicemail. So I then sent an email to Hisense on the 25.10.2022 to this email address (***) and so my frustration I only get a response today from Quality and Service Department and this is what the email read"Kindly advise if you have checked the manual for assistance" do you think I am stupid not to check the manual. Sorry but you are wasting my time. Get a reps, service team to come out and give support. Hisense your after sales is pathethic and I dont and will not be purchasing anything in future from this brand. Do you want me to return the dishwasher and get my money back so I can buy another brand or are you going to come over and check why this brand new machine is not washing the dishes clean and not drying the dishes. So disgusted with your after service that a one rating cannot express but disappoint with this product.

From the 25.10.2022 only today the 08.11.2022 do you send me a stupid email. please train your customer care personnel on hand to handle a complaint.