CS
Carmen S

1 reviews | Active since Oct 2015

08 Jan 2024, 16:07

PART1: I had an excellent experience with Hisense Last week on the 03rd January 2024 I had the great pleasure of speaking to consultant Nhlanhla from the Hisense service booking for my TV, He has been ever so helpful and going the extra mile to ensure th

PART1: I had an excellent experience with Hisense Last week on the 03rd January 2024 I had the great pleasure of speaking to consultant Nhlanhla from the Hisense service booking for my TV, He has been ever so helpful and going the extra mile to ensure that a technician comes out to me, so he has ensured the technicians will be out in my area on Tuesday or wednesday this coming week. I will definitely contribute more to this review but for now I wish to say that Hisense should have more employees liek Nhalnhla, i called through on Friday however i did not take the female consultants name down, but she seemed highly frustrated in answering my questions, hence i wished to only speak to him. Part 2 to follow after the technicians come by tomorrow

0
Replies (1)
Hisense
Hisense's reply07 Feb 2024, 07:37
Official
 
Thank you for sharing your positive experience with us! We truly appreciate your feedback about Nhlanhla Hlatshwayo's excellent service. It's wonderful to hear that he went above and beyond to assist you. Delivering exceptional service is at the core of what we strive for at Hisense, and we'll be sure to pass along your commendation to Nhlanhla and his team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.