Not Good Customer Service At All!

After 21 days of being without a TV, I finally received the new replacement for my ten month old tv that had a manufacturers defect. No compensation, no loaner and absolutely no compassion whatsoever. Well, after removing the tv from the box with kit gloves and setting it up, once turned on it showed yet another defect showing a Big crack looking screen. This is absolutely ridiculous and unacceptable. I truly want Nothing to do with this company and may seek to take a different way to deal with such incompetence.