Non-existent service

One should definitely read reviews about companies on Hellopeter before buying from them and I made that mistake with Hisense by not checking. I bought an oven from them in 2021 and my oven conveniently broke right outside of the warranty period. This now already frustrated me, but I ventured on and contacted Hisense for a spare part that the electrician needs.

They are out of stock, yet when you check stores like Takealot, House and Home and Game, they are selling hundreds of the very same unit in stores, how do you sell something you have no parts for, allegedly? This is absolutely pathetic and greedy from this company. Do you honestly think I will just buy a new oven from YOUR BRAND because you have no parts for it? All this does is drive me away from your product line to another brand.

It has been a month now and I am still awaiting feedback on the part. If Hisense wants business from me again, they would take 1-2 of the units they are selling and disassemble it and sell it as parts to customers, better yet, since my oven died conveniently right outside warranty, they should give me a new oven, because who knows what will break next?

I had to pay a callout fee to the electrician now I have to pay again once Hisense finally pulls up its socks and locates a part, who is going to compensate me for this?