NON EXISTENT AFTER SALES SERVICE

Disgusting Client After Sale Service Galvanized Brackets and internal areas of my 2 year old refrigerator are rusting, Hisense send a 3rd Party Service team out who tell me it could just be a bad panel but report back to hisense that customer negligence caused the rust,....Well all the rust is in the bottom of the fridge and underneath brackets that are supposed to be galvanized are rusting how would I cause galvanized products to rust on the floor where U have no contact with them. Considering this product has a 5 year warantee and I cannot get service after 2 years is terrible name for you producat I will for 1 never purchase this brand again.