No Spare soundbar remoted

Called hisense looking for a replacement remote for my soundbar.

Automated message received about no stock.

That's just nonsense and not my issue. Hisense touts itself as a legitimate company and therefore should have the spares.

Complaints in hello Peter around deflection and not taking ownership is just plain **********.

Why won't remotes from other model soundbars work? I'm guessing because you don't have any.

Do you realise that the soundbar has no manual button to change the equaliser settings and that's why a remote is needed.

The remote looks like it fell out of a lucky packet. Looks like a child made it and quality is poor. Thing is I need it for changing equaliser settings on my soundbar.

Essentially the product I purchased is now useless because you as hisense sa are useless at stocking spares .

Please take time to go onto the hello Peter website and see what people are saying about your company.

If my issue is not resolved. I will never purchase another hisense product and I currently own 3 of them. I will also tell everyone I meet about your useless spares department that does not stock remotes. Remotes break and get lost all the time why wouldn't you guys have stock.

Please people don't run your company like the government runs south africa. Wake up and employ someone to respond to the hello Peter complaints.