No service

I wrote previously about the terrible service we had from Hisense. The company response was they want the agent that we used to be named. The agent called me and said that he was about to get into trouble with Hisense because of my complaint. He said that he had tried to be helpful but the company will take it out on him.

That definitely was not my intention.

The door hinges are problematic and the door opens anly partly, and we are worried it'll fall off.

As said previously this is practically a "newish" fridge.

It is only 5 years old.

Surely Hisense can be decent enough to sort this out without wanting to take revenge on the agent who informed us of these defects.