No more Hisense products for me

<p>I purchased a new fridge from Makro Montague Gardens on the 8th September. This was my first Hisense purchase, I am afriaid to say it will be my first and last.</p> <p>From the word go the fridge was faulty. A week after purchase I reported to Makro who in turn passed on the the supplier details. A call was logged and time goes by. Ulitmately on Friday the 23rd I receive a call and was advised that the technician would be at my property on Saturday to carry out the repairs.</p> <p>Saturday came and went, nobody pitched and no phone call either. The monday I followed up with the manager and arranged for the technicain to return on Tuesday. The technician arrived, checked the unit and advised that the thermostat needs to be replaced.</p> <p>Now a week later, today I follow up as I have not heard anything. I discuss with the React ' I assume the outscourced repair company" all they can advise is that they have ordered the part.</p> <p>Needless to say, I call Hisense. They confirm that the part has been ordered and will be dispatched next week.</p> <p> </p> <p>What shocking service. I cant use the fridge, I have to set it on the highest setting just to get it to work, the result is everything freezes and ends up rotting. This is not a light bulb or insignificant item. The fridge does not work, it does not operate the way it should.</p> <p>Thumbs down to Makro, Hisense and REACT.</p> <p>Dean Barnard</p> <p>Cape Town</p>