CE
Candice E

1 reviews | Active since May 2016

19 Sept 2017, 10:52

No feedback or repsonse - TV Remotes!

After numerous emails to both ********** ********** and ********** I am still getting no response. TV's bought at the same time both have the remotes to be faulty!!!! Surely this is a manufacturing error? I have sent through all the details numerous times only to be ignored. This service is disgusting

0
Replies (2)
Hisense
Hisense's reply21 Sept 2017, 15:17
Official

Good day

Thank you for making contact with us.

One of our customer care consultants will be in touch shortly to resolve the matter.

The Hisense Customer Care Team

CE
Candice E's update28 Sept 2017, 11:58
Reviewer Update
Even after receiving the below i have received ABSOLUTELY no response from Hisense. This has been going on since the beginning of July!!! Can someone please contact me!!!!!!!!!!!