TL
Tash L

1 reviews | Active since May 2017

09 May 2017, 15:34

No after service

<p>I bought a Upright Hisense freezer a few years ago. At the time Hisense brought out all these wonderful products from TV, entertainment centres to appliances. That is what I thought. A few weeks ago my freezer started giving problems. I got a technician to look at it and informed me that the element needs to be replaced. I contact Hisense South Africa and they informed me that they do not have stock of the element in South Africa. They need to order the part from China and will take 3-4 months. My question to them was, how do they expect me to be without a freezer for 3-4 months. They could not answer me.</p> <p>I am so disappointed in my whole Hisense experience and will definitely not be buying any of their products again </p>

0
Replies (2)
Hisense
Hisense's reply14 Jul 2017, 09:40
Official

Thank you for making contact with us.

One of our customer care consultants will be in touch shortly to resolve the matter.

The Hisense Customer Care Team

Hisense
Hisense's reply14 Jul 2017, 09:40
Official

Thank you for making contact with us.

One of our customer care consultants will be in touch shortly to resolve the matter.

The Hisense Customer Care Team