JS
Jason S

1 reviews | Active since Jan 2022

23 Mar 2026, 12:53

No after sales service

Soundbar Shipped without remote or brackets.

No reply from their support email for 4 days. Customer care wasnt able to help telephonically. Multiple follow ups done with no response. Headoffice number doesnt work.

Decided to return item for a refund.

0
Replies (2)
JS
Jason S's update23 Mar 2026, 14:09
Reviewer Update
No need, Order cancelled an scheduled for pick up. Not interested in a brand that doesn't provide after sales service.
Hisense
Hisense's reply23 Mar 2026, 15:01
Official
Please accept our sincere apologies for the poor service you received. 
Regards,
MM.