PP
Portia P

1 reviews | Active since Sept 2024

11 Sept 2024, 10:47

Nhlanhla was articulating himself very well ,and in terminology that is user friendly to me , he was able to explain how he will assist me and what I must expect before end of business, he verified my email and number more than twice for quality assurance

Nhlanhla was articulating himself very well ,and in terminology that is user friendly to me , he was able to explain how he will assist me and what I must expect before end of business, he verified my email and number more than twice for quality assurance. He was patient with me and my frustrations I had with previous calls I had with hisense that weren’t able to help and take me through the process like he did . He knows his job he knows how to talk to a customer and he is an asset to your company!

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Replies (1)
Hisense
Hisense's reply11 Sept 2024, 14:39
Official
Hi Portia, 

Thanks for sharing! Great to hear Nhlanhla provided excellent service and made a positive impact. We'll pass along the feedback!

Regards, 
TPN