1 reviews | Active since Sept 2020
New yet rusted and broken and no-one cares.
On the 20th August, my brand new Hisense H12 DESS dishwasher was delivered by takealot. I set the machine up and immediately got an E5 error. After managing to get a Hisense technician out to look at the machine, it was found that the internals was rusted and beyond repair. I have a 24 month warranty on the machine yet Hisense says it is not their problem, but takealot's problems, takealot say it is a Hisense problem. I now have a brand new dishwasher that does not work, is beyond repair, and no-one seems to care, least of all Hisense. I have phoned them and e-mailed them yet they prefer not to respond. Never seen such dismal service in my life. Will never buy a Hisense again and will definitely be telling my friends and colleagues about the poor service.
