DW
Dewald W
1 reviews | Active since Nov 2014
23 May 2023, 20:52
New TV
This is becoming a real nightmare for me. About 10 ago I have purchased a TV from Game. The following Tuesday I phoned Hisense call centre as my DSTV application does not work properly. I was asked on that call to email my model number and will get feedback within 2 day. Well, no feedback received! I contacted your call centre on numerous time and NO ONE is helping me. All they say is they will escalate. BUT NOTHING HAPPENS. 2 weeks later and I still cannot access DSTV. Please HELP me as your call centre is absolutely not helping
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Replies (3)0
Replies (3)
Hisense's replyOfficial
26 May 2023, 09:50Good day Dewald
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regards
Hisense SA
Hisense's reply26 May 2023, 09:50
Official
Good day Dewald
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regards
Hisense SA
DW
Dewald W's updateReviewer Update
26 May 2023, 10:06Ticket number is ***. Please can someone phone me
DW
Dewald W's update26 May 2023, 10:06
Reviewer Update
Ticket number is ***. Please can someone phone me
Hisense's replyOfficial
26 May 2023, 11:38Good day Dewald
Thank you for providing us with the ticket number, our Team member has confirmed that they have responded to your email.
Kind regards
Hisense SA
Hisense's reply26 May 2023, 11:38
Official
Good day Dewald
Thank you for providing us with the ticket number, our Team member has confirmed that they have responded to your email.
Kind regards
Hisense SA