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Debbie B

1 reviews | Active since Oct 2018

29 Apr 2022, 13:00

NEVER BUY A HISENSE PRODUCT - THEIR SERVICE IS NON EXISTENT

On 28th March 2022 paid for a filter for my washing machine. Three deliveries later and still the incorrect part. Offered to go to their offices in Bedfordview - this was declined. Offered to pay for a technician to come out with various filters - no response. On 26th April promised by Amanda that "a Mr Robin Silberbauer is the Service Customer Complaint Director and will contact you shortly." No contact and then when you question what did she mean by shortly you don't get a response. Lushay, Gail and Amanda - all promises that they will individually sort out the issue and yet a month later nothing is resolved. I will never purchase another Hisense product

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