WH
Wayne H

1 reviews | Active since May 2013

16 Feb 2021, 14:07

Never Buy a Hisense Fridge

Bought a new Hisense Fridge Oct 2020, it stopped working 6/1/2021 had it repaired but in the process had to discard all contents as only realised on the Saturday after 1pm it had not been working so nobody could help or do anything till Monday, again last night got home fridge not working same error message reported first thing this morning and still no call as to when technician is coming such poor service they really do not care about there customers ref number *** I would never ever recommend anyone buy a Hisense Fridge

0
Replies (2)
Hisense
Hisense's reply16 Feb 2021, 14:48
Official
 Dear  Wayne

Thank you for taking making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and the reference number is 822899. 

One of our Customer Care Agents will be in contact with you shortly. 

Kind Regards 

Hisense Customer Care 

email: ***
WH
Wayne H's update16 Feb 2021, 15:09
Reviewer Update
Thanks but actions speak louder than words so if Hisense come to the party I'd happily comment but let's see