TB
Thys B
1 reviews | Active since Jan 2021
27 May 2023, 10:54
Mystical Technicians and Repairs
It has been 8 days and still waiting for the mysterious technician to call me and book his appointment. I have had numerous calls and emails to the call centre. They keep following while I'm on hold with this mysterious creature technician. My TV hasn't been able to update over OTA and any .bin files they send me don't work to update firmware on VIDAA OS via USB.
Worse experience with this brand. None of my pre-installed apps works anymore on VIDAA OS. Netflix, Prime etc no longer load. Absolute big 55" wall ornament.
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Hisense's replyOfficial
29 May 2023, 11:02Good day Thys
Thank you for reaching out to Hisense SA. According to the ticket number you provided, our Team sent you a link that you can use for update the software.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. According to the ticket number you provided, our Team sent you a link that you can use for update the software.
Kind regardsHisense SA
Hisense's reply29 May 2023, 11:02
Official
Good day Thys
Thank you for reaching out to Hisense SA. According to the ticket number you provided, our Team sent you a link that you can use for update the software.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. According to the ticket number you provided, our Team sent you a link that you can use for update the software.
Kind regardsHisense SA