TG
Tafadzwa G

1 reviews | Active since Feb 2022

26 May 2026, 15:54

My TV backlight was not working, so I called the call center for help

My TV backlight was not working, so I called the call center for help. The agent I spoke to was professional and friendly. They helped me setup an appointment with the technician. The entire process was smooth. The technician explained what was wrong and how long it would take to fix the TV.

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Replies (1)
Hisense
Hisense's reply27 May 2026, 08:17
Official
Hi Tafadzwa
Thank you for sharing your experience with us. We’re delighted to hear that our call centre agent and technician provided you with professional and friendly service. It’s great to know the appointment process was smooth and that the technician kept you informed throughout the repair process. We truly appreciate your feedback and your support. 
Regards
RM