Most pathetic service and product ever!!!

I wish I had the option of giving 0 stars!

I mailed regarding a soundbar remote (one we got as a gift in September 2020) that broke. Lucinda Joubert responded to the remote query by saying and I quote: ''Unfortunately we do not have stock available for the remote. I do apologize for the inconvenience. ''

I then asked when will you have stock? Can I order stock? Just to receive a new reference number! So I phoned your Customer Care department - explaining to the lady what happened. Still busy talking I hear I can rate her - so basically she put the phone down on me!

You guys are useless!!! There are people in South Africa that want to work and that will treat customers way better!!