Month Old Fridge Not Working

Purchased 359l fridge from Game on the 20th December 2017. Lodged a service call on the 10th February as yet no one from Hisense has contacted me. Contents of the fridge are spoiled and I have to hire another fridge. Please be advised that Hisense will be responsible for payment of the rental fee and replace the contents of my fridge. Prospective customers who are considering buying Hisense do so at your own peril. The "Proudly South African" logo is undeserved for your products.