JS
Juanco S
1 reviews | Active since Jun 2014
27 Sept 2024, 09:27
Misleading warranty marketing & false advertising
Bought a HS219 soundbar and subwoofer in 2021 advertised with a pamphlet that states 4 year warranty. Now the subwoofer does not connect and I am told the warranty is 24 months. This is truly disappointing as I've always bought Hisense products with the belief that I am getting the best warranty. Truly disgusted, I would rather purchase a different brand in the future.
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Replies (2)JS
Juanco S's updateReviewer Update
27 Sept 2024, 10:05Obviously they will now state 24 months when there is an issue. Inside the box the pamphlet states 4 years only to be told of all the fine print. This is a Hisense product and Hisense should deal with it but from the response I got its my problem. I am now disgusted to realize this when all my appliances are from Hisense.
JS
Juanco S's update27 Sept 2024, 10:05
Reviewer Update
Obviously they will now state 24 months when there is an issue. Inside the box the pamphlet states 4 years only to be told of all the fine print. This is a Hisense product and Hisense should deal with it but from the response I got its my problem. I am now disgusted to realize this when all my appliances are from Hisense.
JS
Juanco S's updateReviewer Update
01 Oct 2024, 11:07Thank you for all the nothing you’ve done! Your complete lack of assistance has been truly inspirational.
JS
Juanco S's update01 Oct 2024, 11:07
Reviewer Update
Thank you for all the nothing you’ve done! Your complete lack of assistance has been truly inspirational.