CV
Chriscelle V
1 reviews | Active since Mar 2011
17 Jul 2025, 08:50
Mir***ave only works for a year
I purchased a Microwave from Take Alot last year, the microwave is still under warranty, recently we unable to use the microwave for days, even if restarted, doesn't allow us to set the warming time, the buttons just don't work and automatically it makes 7777. I logged a fault with the email address I was provided by take alot, i kept getting a bounce back I received 2 response one asking for proof of purchase, contact details I sent that with even the serial number and the other was regarding a preapproval on credit. the contact number doesnt seem to work
Helpful (0)
Replies (10)0
Replies (10)CV
Chriscelle V's updateReviewer Update
21 Jul 2025, 17:23So disappointed today is Monday and the Microwave is still not collected after i called this morning and was advise that it will be collect this means it will only be collected when? Cos as of tomorrow there is noone at home during the day my children return to school
My experience with you guys has just gone worst especially since i bevame brand loyal from a fridge to a tv washing machine and my microwave
My experience with you guys has just gone worst especially since i bevame brand loyal from a fridge to a tv washing machine and my microwave
CV
Chriscelle V's update21 Jul 2025, 17:23
Reviewer Update
So disappointed today is Monday and the Microwave is still not collected after i called this morning and was advise that it will be collect this means it will only be collected when? Cos as of tomorrow there is noone at home during the day my children return to school
My experience with you guys has just gone worst especially since i bevame brand loyal from a fridge to a tv washing machine and my microwave
My experience with you guys has just gone worst especially since i bevame brand loyal from a fridge to a tv washing machine and my microwave
CV
Chriscelle V's updateReviewer Update
21 Jul 2025, 17:24We cant use the microwave i need to purchase a new one but this one is still here
CV
Chriscelle V's update21 Jul 2025, 17:24
Reviewer Update
We cant use the microwave i need to purchase a new one but this one is still here
CV
Chriscelle V's updateReviewer Update
22 Jul 2025, 09:21I received a call this morning at 6H32 to arrange collection, my problem is now noone is at home during the day my children leave for school at 7am and returns at 5 your working hours say 8-7pm when I called yesterday afternoon i got a message it closes at 4H30. So when I called yesterday i was told it will be done, due to the strike noone called me to say you not coming
We struggling with out a mirowave and I need to wait till you have received the faulty 1 before I can get my credit back and purchase a new one make me want to change the brand
We struggling with out a mirowave and I need to wait till you have received the faulty 1 before I can get my credit back and purchase a new one make me want to change the brand
CV
Chriscelle V's update22 Jul 2025, 09:21
Reviewer Update
I received a call this morning at 6H32 to arrange collection, my problem is now noone is at home during the day my children leave for school at 7am and returns at 5 your working hours say 8-7pm when I called yesterday afternoon i got a message it closes at 4H30. So when I called yesterday i was told it will be done, due to the strike noone called me to say you not coming
We struggling with out a mirowave and I need to wait till you have received the faulty 1 before I can get my credit back and purchase a new one make me want to change the brand
We struggling with out a mirowave and I need to wait till you have received the faulty 1 before I can get my credit back and purchase a new one make me want to change the brand
CV
Chriscelle V's updateReviewer Update
22 Jul 2025, 10:48So you just lie to customers to make them ok with the situation, I had to arrange with the people to collect this after hours, because according to Katlego this was only received yesterday and that is why they called me this morning it was never requested for them to collect on Friday or Monday. so Pamela **** to me and so did Rebone and Thabang who dropped the call on me. So I want a call back today with my credit I need to purchase a new microwave and this will not be your brand I am moving away
CV
Chriscelle V's update22 Jul 2025, 10:48
Reviewer Update
So you just lie to customers to make them ok with the situation, I had to arrange with the people to collect this after hours, because according to Katlego this was only received yesterday and that is why they called me this morning it was never requested for them to collect on Friday or Monday. so Pamela **** to me and so did Rebone and Thabang who dropped the call on me. So I want a call back today with my credit I need to purchase a new microwave and this will not be your brand I am moving away
CV
Chriscelle V's updateReviewer Update
24 Jul 2025, 07:28So The item was collected yesterday, I have a slip, please can I get my credit refund on this now? how long will it take till I get the credit refund?
CV
Chriscelle V's update24 Jul 2025, 07:28
Reviewer Update
So The item was collected yesterday, I have a slip, please can I get my credit refund on this now? how long will it take till I get the credit refund?
CV
Chriscelle V's updateReviewer Update
24 Jul 2025, 09:02So how long after it was collected?
CV
Chriscelle V's update24 Jul 2025, 09:02
Reviewer Update
So how long after it was collected?
CV
Chriscelle V's updateReviewer Update
24 Jul 2025, 09:50No this is not ok with me, this would have been resolved already, if the microwave was collected on Friday or Monday, not Wednesday. you guys told me over one of these two days, when I called Monday I was told it will be collected. the team that collected it confirmed that the request for collection was only received Monday evening so please sort this out today I need to get my refund so I can get a new one we struggling with out it
CV
Chriscelle V's update24 Jul 2025, 09:50
Reviewer Update
No this is not ok with me, this would have been resolved already, if the microwave was collected on Friday or Monday, not Wednesday. you guys told me over one of these two days, when I called Monday I was told it will be collected. the team that collected it confirmed that the request for collection was only received Monday evening so please sort this out today I need to get my refund so I can get a new one we struggling with out it
CV
Chriscelle V's updateReviewer Update
24 Jul 2025, 10:30I await the feedback asap
CV
Chriscelle V's update24 Jul 2025, 10:30
Reviewer Update
I await the feedback asap
CV
Chriscelle V's updateReviewer Update
24 Jul 2025, 15:54ANY FEEDBACK ON MY REFUND?
CV
Chriscelle V's update24 Jul 2025, 15:54
Reviewer Update
ANY FEEDBACK ON MY REFUND?
CV
Chriscelle V's updateReviewer Update
24 Jul 2025, 17:02As stated before its not my fault your team delayed the collection i want my regund tomorrow i n3ed to get a new microwave over the weekend
CV
Chriscelle V's update24 Jul 2025, 17:02
Reviewer Update
As stated before its not my fault your team delayed the collection i want my regund tomorrow i n3ed to get a new microwave over the weekend