JH
Justin H
1 reviews | Active since Apr 2016
01 Aug 2025, 08:12
Microwave rusting internally - just out of warranty
I Bought a 30litre Hicense microwave. The warranty is 2 years. 7 months after the warranty ended the inside of the microwave is rusted and Hisense can not repair.
My family's health is now at risk because of the internal rust.
This is a pricy appliance (over R3000) and I refuse to throw it away where cheaper microwaves last longer than 2 years and 7 months.
I reported to Hicense yesterday.
Please assist me with my machine and explain why is is rusting.
Why won't hisenese repair thier own products?
Helpful (0)
Replies (2)0
Replies (2)JH
Justin H's updateReviewer Update
05 Aug 2025, 09:15Hello I have sent you the requested pics. Please note:
🔴 When Is Microwave rust Dangerous
- Rust on the waveguide cover (the small panel on the side or top inside the microwave) is a serious risk. This part protects the internal microwave components and helps direct the microwaves. If it’s rusted or damaged, it can cause sparking, arcing, or even fire.
- Rust that exposes metal on the interior walls or ceiling can lead to arcing (electric sparks) when the microwave runs.
JH
Justin H's update05 Aug 2025, 09:15
Reviewer Update
Hello I have sent you the requested pics. Please note:
🔴 When Is Microwave rust Dangerous
- Rust on the waveguide cover (the small panel on the side or top inside the microwave) is a serious risk. This part protects the internal microwave components and helps direct the microwaves. If it’s rusted or damaged, it can cause sparking, arcing, or even fire.
- Rust that exposes metal on the interior walls or ceiling can lead to arcing (electric sparks) when the microwave runs.
JH
Justin H's updateReviewer Update
05 Aug 2025, 12:34 CONSUMERS DO NOT BUY HISENSE MICROWAVE BECAUSE HISENSE WILL NOT REPAIR:
MICROWAVE 2 YEARS AND 6 MONTHS & is rusting:
MICROWAVE 2 YEARS AND 6 MONTHS & is rusting:
Rust in a microwave can be dangerous, especially if it's inside the cavity (the cooking area) or around the door and waveguide. Here's why:
⚠️ Dangers of a Rusting Microwave:
1. Radiation Leakage
- Where? Around the door seals or waveguide (usually on the sidewall where microwaves enter the cavity).
- Why it matters: Rust can compromise the integrity of the metal shield, potentially causing microwave radiation to leak, which can be harmful with prolonged exposure.
2. Electrical Hazards
- Microwaves contain high-voltage components. Rust can cause parts to degrade, short-circuit, or spark, especially if it affects internal electrical paths.
3. Sparking and Fire Risk
- If rust eats through the waveguide cover or cavity lining, microwaves can arc (spark) when they hit exposed metal or damaged paint — a fire hazard.
4. Contamination
- Flaky rust can drop into food, causing health concerns if ingested.
JH
Justin H's update05 Aug 2025, 12:34
Reviewer Update
CONSUMERS DO NOT BUY HISENSE MICROWAVE BECAUSE HISENSE WILL NOT REPAIR:
MICROWAVE 2 YEARS AND 6 MONTHS & is rusting:
MICROWAVE 2 YEARS AND 6 MONTHS & is rusting:
Rust in a microwave can be dangerous, especially if it's inside the cavity (the cooking area) or around the door and waveguide. Here's why:
⚠️ Dangers of a Rusting Microwave:
1. Radiation Leakage
- Where? Around the door seals or waveguide (usually on the sidewall where microwaves enter the cavity).
- Why it matters: Rust can compromise the integrity of the metal shield, potentially causing microwave radiation to leak, which can be harmful with prolonged exposure.
2. Electrical Hazards
- Microwaves contain high-voltage components. Rust can cause parts to degrade, short-circuit, or spark, especially if it affects internal electrical paths.
3. Sparking and Fire Risk
- If rust eats through the waveguide cover or cavity lining, microwaves can arc (spark) when they hit exposed metal or damaged paint — a fire hazard.
4. Contamination
- Flaky rust can drop into food, causing health concerns if ingested.