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Natalie O

1 reviews | Active since Oct 2020

19 Oct 2020, 12:48

*** SERVICE AND POOR COMMUNICATION WITH REGARDS TO FEEDBACK !

I would like someone to assist me with this idiots I am now highly ****ed off and all they ever did was disappoint me with their response and delays in keeping me posted. Below are the emails that I have thus far sent them. I want my money back and I want it now!!! I would like someone incharge to contact me with regards to this matter you guys don't even deserve one star so bad your service is I am waiting now for almost 2months for them to solve this problem with regards to my smart Hisense 55inch TV....

Here are the emails....

Hi I'm very disappointed with hisense service and I don't want that tv back i want a Refund on the purchase of my TV. I think that this is Unacceptable .Otherwise I'm taking this matter further. Natalie Ontong

Hi Natalie Ontong,

Apologies for all the incontinence caused. Your Tv is still under assessment and you will be contacted once the repair is completed.

Description: Description: Description: cid:[email protected] Keyde Mohlala Hisense Service department Contact number: ***3 Service email address: *** Credit email address : ***

Can anybody Please Contact Me Urgent tried to phone customer service they don't answer their phones *** why still have a service like that .My TV went in for the 2nd time for repair and I'm ****ed at this pathetic service I want a REFUND FOR MY TV CAN'T DEAL WITH UNPROFESSIONAL SERVICE. PHONE ME URGENT MR.ONTONG *** The call centre is a bunch of *********** *******s that have no way to deal with customers and have no way of speaking to the clients including HI FI CORP IN KC their customer service is putrid and ***!

I want this matter sorted out now or else I will go and make a big scene at this place and take this matter further, I would recommend NO ONE to purchase anything from them neither from Hisense because this is now the second time I'm having to get such horrible customer service from both of them! And just keep in mind they quick to make a CASH SALE! BUT CANT KEEP TO THEIR WORD!

SUPER ****ED OFF

NATALIE ONTONG

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