Irate Customer

I purchased a Hisense 26L Mirror Microwave from Takealot on 26 June 2024. Unfortunately, it stopped working on 3 February 2025 (it powers on, but the buttons are unresponsive). I contacted customer care and was provided with reference number ***.

On 7 February, I received a response from Thabang requesting the microwave’s specifications, which I promptly provided. However, there has been no follow-up since. Today, 20 February, I attempted to call customer care but the call was answered, placed on mute, and ultimately disconnected.

At this point, I no longer wish to have the microwave repaired and request a full refund.