SR
Shehan R

1 reviews | Active since Jul 2011

12 Dec 2017, 16:47

Inferior Products and Non Existent Customer Service

I decided to purchase my very first Hisense TV. It is advertised as a so called 'Smart' TV but lacks features and apps.

I have tried to reach out both on twitter and facebook however I am ignored.

Please STAY AWAY from Hisense products. Quality is lacking and you are likely to get more out of Samsung or LG products.

0
Replies (2)
Hisense
Hisense's reply13 Dec 2017, 08:21
Official

REPLY FORMAT

Good day

Thank you for making contact with us.

One of our customer care consultants will be in touch shortly to resolve the matter.

The Hisense Customer Care Team

SR
Shehan R's update18 Dec 2017, 09:47
Reviewer Update
No one contacted me. This is beyond pathetic. Such bad customer service however it ironically matches the inferior products