TG
Trishana G
1 reviews | Active since Oct 2018
21 Apr 2021, 14:49
Inefficient service
My tv has been with hisense durban for over a month now. The customer service received from this center is absolutely pathetic. I have to constantly call to get updates and still I get no technical answer as to what is going on with the unit. The store manager, Neeran has yet to get back me. The tv was returned unfixed on 21 April 2021.
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Hisense's replyOfficial
03 May 2021, 09:01Dear Trishana,
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 878079.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 878079.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Hisense's reply03 May 2021, 09:01
Official
Dear Trishana,
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 878079.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 878079.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***