Inconsiderate, *********** customer service: HI-SENSE 58 Inch TV

I bought a His Sense 58 inch two years ago at Makro Centurion. In October we had a problem with the TV screen logged a call with Hisense which was still under guarantee. Their technician came to collect TV and assured us that the TV will be ready within 2 week after several follow ups without assistance were told that they cant fix the TV instead have to refund us or replace it. Makro Centurion requested Hisense to return the TV to the store so that they are able to refund us to date TV hasn't been delivered to Makro, its a been almost 2 months without a TV taking us pillar to post. I WILL NEVER EVER RECOMMEND HI SENSE to any one their service is TERRIBLE....PATHETIC.