*********** STAFF

Hisense tv LEDN40D36P was bought from pick and pay klipfonteim witbank on the 8/10/2015. After 2 months the sound stopped. Bargain electrical appliances came to fetch the tv to be repaired. They repaired the sound but cracked the screen. They admitted fault and that I would be credited. Hisense not once followed up on my tv, I have sent e mails to all parties working with my complaint and called them regularly to follow up.twice I was said I could go to said store for my credit and both times hisense did not follow procedure. Bargain electrical applianves still has the tv. I have asked 4 TIMES for the ombudsman details and was told that they vant help me as they dont have the ombudsman details. Can you assist me in getting back my credit from hisense. Thommy and Jaco from pick and pay are realy trying to assist me, but hisense doesnt comply with procedure. I do have all the emails thats was sent from me to them and their replies.