Incompetence...

I was quite shocked by the blatant lack of service but I see now that it is standard practice for this company. My TV had backlight failure. I lodged a warranty claim, they sent someone to inspect, he clearly saw the issue and booked it in. Two weeks later the TV is returned with "no fault found" obviously due to no real inspection done. No they refuse to sort the issue out and I've been told by an arrogant and unprofessional Ntokozo Mchunu that the warranty has expired since my original claim was lodged. *********** technicians and overall lack of client service. I will obviously be avoiding this company from now on and strongly recommend that anyone reading this think very long before making the mistake that so many people warn against.