I'm disappointed with Makro and the brand Hisense

I bought a Highsense refrigerator from Makro in Alberton on the 10th December 2021 and 11 months later the fridge stopped working. I sent Makro an email regarding this issue since I bought it from them, they referred my complaint to the Hisense service department and an agent came to check the appliance. Saprisingly they came with a new compressor to replace the old one meaning they knew what the usual or common problem is with that model fridge. Two months later after the repair the fridge is not working again. I sent emails tried calling but no luck. I was on the line for 67 minutes waiting to speak to a consultant to follow up on my ticket but I couldn't get helped. It is painful to have to throw away rotten food because your 13 month old fridge stopped working, what makes it even worse it's not the 1st time this happens.