If silence is a feature this brand nails it

I have always enjoyed Hisense products; however, my recent experience has been extremely disappointing. I logged a warranty claim on 17 December for a television that is only seven months old and has failed. Despite constant follow-ups since then, I have received no meaningful assistance or resolution from Hisense. The true value of a product is revealed during after-sales support, and unfortunately, this experience places Hisense well below expectations, especially when compared to other brands that respond far more efficiently. This year, my family and I chose not to travel for the holidays, planning instead to spend time at home watching old movies together. Regrettably, this has not been possible due to the unresolved issue. This experience has left a very poor impression, and going forward, I will seriously reconsider investing in products where after-sales service is lacking. So much for enjoying our home entertainment