I have experienced problems with a refrigerator I purchased in November 2022 and have recently been experiencing issues with it

I have experienced problems with a refrigerator I purchased in November 2022 and have recently been experiencing issues with it. I logged calls requesting service with OK store where I purchased it but nothing helped until today when I called and spoke to Dihlshad Dekoker who gave EXCELLENT service after all the headache. ⭐⭐⭐⭐⭐