I have a not working button on my three month Hisense TV after struggling with various Hisense officials with little positive outcomes, Veronica Ramutsindela of your Services Department came to my rescue and promised I would receive a replacement Remote i

I have a not working button on my three month Hisense TV after struggling with various Hisense officials with little positive outcomes, Veronica Ramutsindela of your Services Department came to my rescue and promised I would receive a replacement Remote in the next 2 to 3 working day’s. I’m sending this because of her positive attitude and helpfulness and want to show my gratitude 🙏