Horrible service

Wow I don't know where to start. If the was a 0 rating that is what I will rate it. We called Hisense to inform that the TV is not working and it took 2 weeks for them to collect the TV for repair then we had to wait 2 weeks for them to return it. 4 WEEKS WITHOUT TV then when finally got it back. It only worked for 4 days and then it just turned black again. We called again and we were told someone will come pick it up. Now I am expected to stay the whole festive season without TV. No courtesy TV since it Christmas I am expect to stay without a TV when I ask the call center consultant is there anything she can do she got annoyed and said there's nothing Management does not take calls when you want to speak to them directly to find out if there's any amicable solution. I will never buy any Hisense product ever again.