HORRIBLE SERIVCE, NEVER ENDING BROKEN PROMISES

I purchased my Hisence TV on the 11 June 2019. In August last year I contacted the contact center to assist me as the tv kept logging out of the internet and I had to each day put the password in, sometimes in the middle of watching Netflix. They emailed me a update that I did and still had a problem.

The second problem is that the tv would say av in and then av signal out when watching TV. It does this every so often. But nothing is connected to AV or ever was connected to the AV

I called a few times after and they did some trouble shooting with me but it still has the same issue.

Aug 2019 tried again, technician was suppose to come out nothing happened.

Oct 2019 again, no technician after a very frustrating call.

Dec 2019 again, no help

Feb 2020 again, no help.

I asked over and over again to send a technician out to come and fix this issue over month of calling and the operator saying a technician will come out and fix my issues or replace, its very annoying every time i call I get the same answer and no technician ever calls me.

Current reference numbers. ******5

This matter needs to be reported with the consumer protection act. I feel totally hopeless with getting any service from Hisense. Your service center is completely useless. I will never purchase any HISENSE product again.

Regards Warren ***