MG
Margot G
1 reviews | Active since Dec 2024
29 Dec 2025, 13:12
Horrible hisense service and faulty goods
Faulty fridge delivered. Hisense and takealot both refers me to each other. A hisense technician came out to assess and confirmed its faulty. They collected it over a week ago and have not issued my credit or refund. Every day a different excuse. Everyday they say tomorrow. Never buy hisense. There customer service is horrific! And the food that went bad, they wash their hands. They cant do anything. Do t bug hisense fridges. Even the voc ****.
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Replies (2)MG
Margot G's updateReviewer Update
30 Dec 2025, 09:36Collection took place on 23 December 2025, so I am without a fridge over Christmas, the VOC on that date, told me, once collected they will expediate the credit note so I can buy a new fridge. It would happen the same day. Now on 29 December, they tell me they have not yet received the fridge.
MG
Margot G's update30 Dec 2025, 09:36
Reviewer Update
Collection took place on 23 December 2025, so I am without a fridge over Christmas, the VOC on that date, told me, once collected they will expediate the credit note so I can buy a new fridge. It would happen the same day. Now on 29 December, they tell me they have not yet received the fridge.
MG
Margot G's updateReviewer Update
02 Jan 2026, 12:09No regard to my pensioner mom sitting without a fridge since Christmas (brand new fridge was faulty), Hisense just dont care. Tidimalo Tshabalala Phumzile Makhonjwa Kirsty Mhlanga. No care just we will escalate then nothing happens. I have never ever had such bad service in my life. Do not buy Hisense if you want something that works.
MG
Margot G's update02 Jan 2026, 12:09
Reviewer Update
No regard to my pensioner mom sitting without a fridge since Christmas (brand new fridge was faulty), Hisense just dont care. Tidimalo Tshabalala Phumzile Makhonjwa Kirsty Mhlanga. No care just we will escalate then nothing happens. I have never ever had such bad service in my life. Do not buy Hisense if you want something that works.