Horrible customer service
Probably the worst service I have ever received. I called in this morning following up on the repairs of my TV and I spoke to Lillian who put me on hold and then after 10 minutes she dropped my call. I called aging and spoke to Ntokozo who also sounded like she had no clue of what she was talking about. My issue here is that I never get any updates from Hisense I literally have to call them every time which they tell me the same thing "we're still waiting for a part"!! How long do I need to wait for??? You guys may as well replace my TV because clearly you're not able to fix it..
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Replies (1)'s updateReviewer Update
10 Nov 2021, 09:49You guys keep responding to the reviews on Hellopeter but no one follows up with a call. It's a pity. I'm actually very disgusted with your service. It's pathetic!
's update10 Nov 2021, 09:49
Reviewer Update
You guys keep responding to the reviews on Hellopeter but no one follows up with a call. It's a pity. I'm actually very disgusted with your service. It's pathetic!