Horrible After Sales/Customer Service
I bought my 2nd Hisense TV, as I never had any problems with my first purcahse. A few months after purchasing my 2nd TV, it started giving problems. I logged a call & tecniican came out & repaired. This repair lasted for a few months & then I had the same problem. Same routine, logg a call, technican comes out fix. This carried on for several time unitl I was fed-up & contacted HO. In some of our exchanges, I was promised a replacement, but this was quickly changed. Hisense HO collected the TV themselves & did the repairs. The tv worked fine unitl I decided to mount the TV onto its stand. Then I realised, after the last repair, Hisense did not install the tv bracket. I contacted HO & was promised that a technician will come out yesterday to fit the stand. I had to take a day leave for this to happen, but no show of the technician. I sent several email, but no a single person come back to me. The after servie is really terrible & I won’t recommend anyone buyng any Hisense products
