NR
Nilesh R

1 reviews | Active since May 2020

18 Feb 2021, 20:36

********** service

Absolutely ********** service from Hisense. My Smart 50 inch TV not even 3 years old switches off and on. After more than 2 months begging to get it fixed. Finally after much shouting and numerous calls and email finally someone picks up the TV to be fixed. Now I'm waiting a month longer for the TV to be fixed!! I have bought 2 hisense TVs before and I will advise all about this experience with them. I am actually thinking about going further with this

0
Replies (2)
Hisense
Hisense's reply19 Feb 2021, 08:55
Official
 Dear Nilesh Ramdeen

Thank you for taking making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and the reference number is 825644. 

One of our Customer Care Agents will be in contact with you shortly. 

Kind Regards 

Hisense Customer Care 

email: ***
Hisense
Hisense's reply19 Feb 2021, 15:21
Official
Dear Nilesh,

I trust you are well. 
Kindly note that have we tried making contact with via telephone.
Please let us know of your availability and we will contact you.

Hisense Customer Care

email: ***