RR
Raymond R
1 reviews | Active since Apr 2023
18 Dec 2024, 09:21
Hisense ZERO SERVICE within 5 months
Bought an 18kg washing machine from game, 5 months ago. Stopped working last week E6 error. I asked for help on the hisense website, got 2 missed calls 4 days later, called back, the person who answered would get the person who called me to call back ALAS F.... ALL callback
The salesperson at Game is now ignoring me, according to him hisense does not answer
I'm now sitting with a house full of children and no way to get washing done.
**** service, from a **** company, with **** products
Helpful (0)
Replies (4)0
Replies (4)RR
Raymond R's updateReviewer Update
19 Dec 2024, 08:51Sandile from your service department was here, fixed the machine in 5minutes, hair and fibres that goes past the filters blocks the outlets
I don't know why we always have to go the Hello Peter route to get a response, it saddens me to do it, but then, 8n most cases I do get a response
Regards
Raymond
I don't know why we always have to go the Hello Peter route to get a response, it saddens me to do it, but then, 8n most cases I do get a response
Regards
Raymond
RR
Raymond R's update19 Dec 2024, 08:51
Reviewer Update
Sandile from your service department was here, fixed the machine in 5minutes, hair and fibres that goes past the filters blocks the outlets
I don't know why we always have to go the Hello Peter route to get a response, it saddens me to do it, but then, 8n most cases I do get a response
Regards
Raymond
I don't know why we always have to go the Hello Peter route to get a response, it saddens me to do it, but then, 8n most cases I do get a response
Regards
Raymond
RR
Raymond R's updateReviewer Update
21 Dec 2024, 12:59Thanks
Once again, proof that nobody gives a #&&# about a negative report
This is hisense private reply, after I thanked them for the technicians pitching and fixing the problem
A service call is booked for the 27th of December, your reference number is *** and the technician will be in contact with you.
Once again, proof that nobody gives a #&&# about a negative report
This is hisense private reply, after I thanked them for the technicians pitching and fixing the problem
A service call is booked for the 27th of December, your reference number is *** and the technician will be in contact with you.
RR
Raymond R's update21 Dec 2024, 12:59
Reviewer Update
Thanks
Once again, proof that nobody gives a #&&# about a negative report
This is hisense private reply, after I thanked them for the technicians pitching and fixing the problem
A service call is booked for the 27th of December, your reference number is *** and the technician will be in contact with you.
Once again, proof that nobody gives a #&&# about a negative report
This is hisense private reply, after I thanked them for the technicians pitching and fixing the problem
A service call is booked for the 27th of December, your reference number is *** and the technician will be in contact with you.
RR
Raymond R's updateReviewer Update
30 Dec 2024, 13:58Thank you, technician followed up. Unit is working
Regards
Raymond
Regards
Raymond
RR
Raymond R's update30 Dec 2024, 13:58
Reviewer Update
Thank you, technician followed up. Unit is working
Regards
Raymond
Regards
Raymond
Hisense's replyOfficial
02 Jan 2025, 12:56That's good to hear.
Regards,
TPN
Regards,
TPN
Hisense's reply02 Jan 2025, 12:56
Official
That's good to hear.
Regards,
TPN
Regards,
TPN