MN
Melissa N
1 reviews | Active since Nov 2024
09 Nov 2024, 14:16
Hisense you piece of nonsense!!!!!!
In December 2023, I bought a Double Door Fridge/Freezer 508L from Hisense and 4 months later the fridge starting going on and off. The freezer would just go warm. This was on and off until we reached out to Hisense.
They sent us a technician who took hardly 5 minutes to check what was wrong and decided to blame it on a "Roach Infestation" after opening a sealed compartment and finding 4 dead roaches. Mind you, we do NOT have an Infestation.
What is wrong with our now 11 month old fridge?? Hisense does not want to take accountability. Save yourself a headache and stay away from Hisense please!!!
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Replies (3)MN
Melissa N's updateReviewer Update
10 Nov 2024, 11:30Which Care Team are you referring too?? I escalated the matter with Hisense 1 week ago and have not heard from them since.
My fridge is faulty and you are trying to blame it on me?? Not a chance!! Will Hisense be replacing this fridge or giving me my refund?
My fridge is faulty and you are trying to blame it on me?? Not a chance!! Will Hisense be replacing this fridge or giving me my refund?
MN
Melissa N's update10 Nov 2024, 11:30
Reviewer Update
Which Care Team are you referring too?? I escalated the matter with Hisense 1 week ago and have not heard from them since.
My fridge is faulty and you are trying to blame it on me?? Not a chance!! Will Hisense be replacing this fridge or giving me my refund?
My fridge is faulty and you are trying to blame it on me?? Not a chance!! Will Hisense be replacing this fridge or giving me my refund?
MN
Melissa N's updateReviewer Update
15 Nov 2024, 07:09Which response are you referring to please enlighten me? How do you close the complaint when I am still in the dark? My fridge is faulty yet you are closing my complaint. Wow!
MN
Melissa N's update15 Nov 2024, 07:09
Reviewer Update
Which response are you referring to please enlighten me? How do you close the complaint when I am still in the dark? My fridge is faulty yet you are closing my complaint. Wow!
MN
Melissa N's updateReviewer Update
17 Nov 2024, 15:53Do NOT patronize me. Your technician opened up a small compartment at the back of the fridge and found 5 small dead roaches and immediately screamed infestation without checking what was wrong with the fridge. Is it possible that the fridge came with those dead roaches???
I DONT have an infestation in my home. You need to treat clients with respect or maybe let me involve the Ombudsman at this point.
Kindly share the picture of this so called "infestation"
I want a new fridge Hisense!!!!!
I DONT have an infestation in my home. You need to treat clients with respect or maybe let me involve the Ombudsman at this point.
Kindly share the picture of this so called "infestation"
I want a new fridge Hisense!!!!!
MN
Melissa N's update17 Nov 2024, 15:53
Reviewer Update
Do NOT patronize me. Your technician opened up a small compartment at the back of the fridge and found 5 small dead roaches and immediately screamed infestation without checking what was wrong with the fridge. Is it possible that the fridge came with those dead roaches???
I DONT have an infestation in my home. You need to treat clients with respect or maybe let me involve the Ombudsman at this point.
Kindly share the picture of this so called "infestation"
I want a new fridge Hisense!!!!!
I DONT have an infestation in my home. You need to treat clients with respect or maybe let me involve the Ombudsman at this point.
Kindly share the picture of this so called "infestation"
I want a new fridge Hisense!!!!!