RA
Renarte A

1 reviews | Active since Nov 2021

29 Nov 2021, 10:04

HISENSE WORST SERVICE EVER

I will place the email below that I sent through to Hisense, but I have never in my life experienced this disgusting service and what's worse is they told my husband the TV will be here today when call this morning they had not even started repairs and yet our "job number" reflects completed, the call centre is the worst I have experienced if there was a black star to to eaten I would have they are not worth the red star. This is the 2nd time this is happening with Hisense and I am beyond frustrated

"I would like to express utter disgust toward my complaint as a consumer.

For starters the Hisense call centre leaves alot to be desired. They treat clients/consumers like complete idiots.

The Hisense product ...dismal this is the 2nd television that has "died" and what's worse is the contractor didn't even cushion it or anything just "dumped" it in the back of his bakkie 58" those are very sensitive and we take care of our stuff so whether the television received further damages I would not know.

Dilshad was the first person I spoke to who actually urged to log a complaint instead of assisting

Thuli the "team leader" who said she will call but never did, other agents laughed giggled at me when I was already frustrated

If anyone wants to bother contacting me my number is ***

0
Replies (0)