1 reviews | Active since Apr 2025
HISENSE WORST NIGHTMARE EVER
I write this review with the greatest disappointment, frustration and irritation due to having an item that is problematic.
I purchased this item when I relocated to Newcastle on the 15th of June 2024 at HI FI Corp yet I've had the technician come to my place more than 3 times.
item broke down the first encounter was on the 25th of March 2025, technician was assigned to me on the 7th of April 2025 upon arrival and inspection he concluded that my compressor blew up mind you the item was 9 months old. A new compressor was ordered and installed to my unit... That was when my nightmare began. Below is the number of job cards this year alone my item was assigned to for repairs, had i known that purchasing from an Hisense brand would be so problematic I would've never done so. My goods have been spoilt and had to throw them away more than I times yet your company hasn't even once compensated me for that loss.
Job card references in their order: 1. ***. ***. ***. ***
What is most frustrating is that the Technician will come in "find and fix" fault as they will charge for every call out a repair. He was here last on the 18th September 2025 it's the 10th October 2025 today and yet the item is problematic once again.
Why is it so difficult to be given a credit note to get a new item as Hisense can see that this item is still under warranty yet its troublesome.
