Hisense Won't Fix Their Faulty Dishwasher

I bought a Hisense dishwasher from Game on the 23rd of September. About 2 months later, my house was full of water due to the dishwasher leaking water from underneath. I stopped using it immediately. I called Hisense and received very good information and help at this stage. I was told to email, which I did. Then they scheduled for a repairman to come and assess the issue. This guy, whose name I believe I can't disclose, told me that the dishwasher was faulty and it was likely a manufacturing mishap and Hisense would be contacting me in less than three days to come and fix the issue, free of charge as it was a faulty appliance. He even promised to call me himself if Hisense did not give me a prompt reply and said he would be back with parts to fix it and I would not be paying. That was early December. I finally had to reach out to Hisense via its Twitter direct messages function on 20th of January 2022. That was when I was shocked to find out the company expected me to pay for everything and they wanted to send me a quotation. I expressed that I was perplexed. I called Hisense the very next day on the 21st of January. I was told the repairman said it was customer negligence to his company, despite having said otherwise to me, but that I could send an email to customer service. The gentleman I spoke to on the phone was very understanding of the matter. I sent an email to Hisense customer service and I have yet to receive an email in response. I called them last week and I was told customer service had read the email and they were going to reply to it. No response followed. I called yesterday on the 1st of February and I was told the unit is not going to be fixed due to a dent. They claimed they see a dent so I asked them to send me all this information. Nothing. The dishwasher was bought brand new from Game and was faulty within 2 months. Hisense is selling a cheap product they find excuses to not to fix. The guys and his assistant took my brand new dishwasher apart to even find the source of the leak. I have pictures and videos from the day they took my machine apart. It cannot be due to customer negligence. This is absolutely nefarious from Hisense. If you have not bought a Hisense appliance yet, heed the warning. If you don't then that's on you If you buy it after reading this. If anyone knows where I can report Hisense for doing this to a consumer, please let me know. They need to be report. I wish I had bought a different brand. I cannot stop regretting my decision enough. Luckily I only have a Hisense dishwasher and tumble dryer and not a hefty purchase such as a fridge. If Hisense staff comes across this, your company has shoddy business ethics.

I still have not received email correspondence from this horrible company.