LM
Lebohang M
1 reviews | Active since Apr 2022
28 Jul 2025, 17:36
Hisense washing machine top loader
we brought a washing machine 13 kg @ fairprice the machine has been giving us problem they only came once to fix it and we went to report that is giving us problem even today we still waiting for them to come and fix the machine
Helpful (0)
Replies (12)0
Replies (12)
Hisense's replyOfficial
28 Jul 2025, 18:59Thank you for sharing your feedback. Our team will be reaching out to you directly to assist. Kind regards,
Hisense South Africa
Hisense South Africa
Best regards,
Hisense's reply28 Jul 2025, 18:59
Official
Thank you for sharing your feedback. Our team will be reaching out to you directly to assist. Kind regards,
Hisense South Africa
Hisense South Africa
Best regards,
Hisense's replyOfficial
28 Jul 2025, 20:28Hi Lebohang,
Kindly provide us with your reference number for us to check.
Regards,
HP Team
Kindly provide us with your reference number for us to check.
Regards,
HP Team
Best regards,
Hisense's reply28 Jul 2025, 20:28
Official
Hi Lebohang,
Kindly provide us with your reference number for us to check.
Regards,
HP Team
Kindly provide us with your reference number for us to check.
Regards,
HP Team
Best regards,
Hisense's replyOfficial
03 Aug 2025, 19:28Hi Lebohang,
We couldn't find anything job logged under your cell phone number, please share the job number that starts with 214.
Regards,
HP Team
We couldn't find anything job logged under your cell phone number, please share the job number that starts with 214.
Regards,
HP Team
Best regards,
Hisense's reply03 Aug 2025, 19:28
Official
Hi Lebohang,
We couldn't find anything job logged under your cell phone number, please share the job number that starts with 214.
Regards,
HP Team
We couldn't find anything job logged under your cell phone number, please share the job number that starts with 214.
Regards,
HP Team
Best regards,
Hisense's replyOfficial
04 Aug 2025, 11:36Hi Lebohang,
Thank you for taking my call earlier.
Kindly note that I attempted to contact your mother multiple times, but unfortunately, there was no answer.
As discussed, please provide us with the previous job number or the contact details that were used to book the service. Alternatively, you may share the serial number of the unit so we can trace the booking on our side.
Kind regards,
KJZ
Thank you for taking my call earlier.
Kindly note that I attempted to contact your mother multiple times, but unfortunately, there was no answer.
As discussed, please provide us with the previous job number or the contact details that were used to book the service. Alternatively, you may share the serial number of the unit so we can trace the booking on our side.
Kind regards,
KJZ
Best regards,
Hisense's reply04 Aug 2025, 11:36
Official
Hi Lebohang,
Thank you for taking my call earlier.
Kindly note that I attempted to contact your mother multiple times, but unfortunately, there was no answer.
As discussed, please provide us with the previous job number or the contact details that were used to book the service. Alternatively, you may share the serial number of the unit so we can trace the booking on our side.
Kind regards,
KJZ
Thank you for taking my call earlier.
Kindly note that I attempted to contact your mother multiple times, but unfortunately, there was no answer.
As discussed, please provide us with the previous job number or the contact details that were used to book the service. Alternatively, you may share the serial number of the unit so we can trace the booking on our side.
Kind regards,
KJZ
Best regards,
LM
Lebohang M's updateReviewer Update
05 Aug 2025, 18:26Serial number is WB7V6. WTJA1302T-ZA
I'm not sure if this the serial number
I'm not sure if this the serial number
LM
Lebohang M's update05 Aug 2025, 18:26
Reviewer Update
Serial number is WB7V6. WTJA1302T-ZA
I'm not sure if this the serial number
I'm not sure if this the serial number
Hisense's replyOfficial
06 Aug 2025, 08:09Hi Lebohang,
Kindly note the serial number starts with 1WG or 1WJ, it consists of 23 characters in total.
Kind regards,
KJZ
Kindly note the serial number starts with 1WG or 1WJ, it consists of 23 characters in total.
Kind regards,
KJZ
Best regards,
Hisense's reply06 Aug 2025, 08:09
Official
Hi Lebohang,
Kindly note the serial number starts with 1WG or 1WJ, it consists of 23 characters in total.
Kind regards,
KJZ
Kindly note the serial number starts with 1WG or 1WJ, it consists of 23 characters in total.
Kind regards,
KJZ
Best regards,
LM
Lebohang M's updateReviewer Update
06 Aug 2025, 08:45Serial number 1WG130044EOTWB7V***
LM
Lebohang M's update06 Aug 2025, 08:45
Reviewer Update
Serial number 1WG130044EOTWB7V***
LM
Lebohang M's updateReviewer Update
06 Aug 2025, 09:04I got a miss call
LM
Lebohang M's update06 Aug 2025, 09:04
Reviewer Update
I got a miss call
Hisense's replyOfficial
06 Aug 2025, 09:06Hi Lebohang,
Kindly be advised that the VOC department attempted to contact you but was unable to get through. The purpose of the call was to confirm whether your address and contact details remain the same.
Thank you for providing us with the serial number.
We have located the previous job card using the serial number provided. A new job card (***) has been booked today. The technician will be in contact with you within 72 working hours to arrange an appointment.
Should anything change in the meantime, please don’t hesitate to reach out.
Kind regards,
KJZ
Kindly be advised that the VOC department attempted to contact you but was unable to get through. The purpose of the call was to confirm whether your address and contact details remain the same.
Thank you for providing us with the serial number.
We have located the previous job card using the serial number provided. A new job card (***) has been booked today. The technician will be in contact with you within 72 working hours to arrange an appointment.
Should anything change in the meantime, please don’t hesitate to reach out.
Kind regards,
KJZ
Best regards,
Hisense's reply06 Aug 2025, 09:06
Official
Hi Lebohang,
Kindly be advised that the VOC department attempted to contact you but was unable to get through. The purpose of the call was to confirm whether your address and contact details remain the same.
Thank you for providing us with the serial number.
We have located the previous job card using the serial number provided. A new job card (***) has been booked today. The technician will be in contact with you within 72 working hours to arrange an appointment.
Should anything change in the meantime, please don’t hesitate to reach out.
Kind regards,
KJZ
Kindly be advised that the VOC department attempted to contact you but was unable to get through. The purpose of the call was to confirm whether your address and contact details remain the same.
Thank you for providing us with the serial number.
We have located the previous job card using the serial number provided. A new job card (***) has been booked today. The technician will be in contact with you within 72 working hours to arrange an appointment.
Should anything change in the meantime, please don’t hesitate to reach out.
Kind regards,
KJZ
Best regards,
LM
Lebohang M's updateReviewer Update
06 Aug 2025, 09:09hey pls call me
LM
Lebohang M's update06 Aug 2025, 09:09
Reviewer Update
hey pls call me
LM
Lebohang M's updateReviewer Update
06 Aug 2025, 09:10The address is still the same pls call me
LM
Lebohang M's update06 Aug 2025, 09:10
Reviewer Update
The address is still the same pls call me
Hisense's replyOfficial
06 Aug 2025, 09:20Hi Lebohang,
Kindly note that the VOC department has made contact with you and advised that a new job card has been booked. A technician will be in contact with you within 72 working hours to arrange the appointment.
Kind regards
KJZ
Kindly note that the VOC department has made contact with you and advised that a new job card has been booked. A technician will be in contact with you within 72 working hours to arrange the appointment.
Kind regards
KJZ
Best regards,
Hisense's reply06 Aug 2025, 09:20
Official
Hi Lebohang,
Kindly note that the VOC department has made contact with you and advised that a new job card has been booked. A technician will be in contact with you within 72 working hours to arrange the appointment.
Kind regards
KJZ
Kindly note that the VOC department has made contact with you and advised that a new job card has been booked. A technician will be in contact with you within 72 working hours to arrange the appointment.
Kind regards
KJZ
Best regards,