Hisense Washing Machine Disaster SERVICE

I registered an issue with my washing machine, for the second time with the same issue, last year December. The Technician visited on the 31st December 2019 and advised that he would contact me on the Friday 3rd January with update. it is now the 15th February and i have had no resolve. The consultant from Hisense Jurgen Smith on the email *** keeps advising that he will check with the technician and give feedback. He has never given accurate feedback nor has he given timeframe as to when we can expect our situation to be resolved. It now takes over 3 hours to do a 36 minute washing cycle due tp an E4 error.

My advice to anyone looking to purchase HISENSE - DONT... the after sale services are lacking MAJORLY!!!!!!!!!!