Hisense - Washing Machine

Hey Hisense.

How long does it take you to fix someone's washing machine? In my opinion it's an essential appliance. We logged a call to get our BRAND NEW washing machine fixed on Thursday, 25 February 2021. We get a call today 03 March 2021 only, saying that the very unprofessional technician is outside our gate. We let the guy in and he walks over to our washing machine. Looks inside, takes a photo of the serial number and leaves. We ask him, where are you going? He says "I'll be back in 10 DAYS! To replace the part"

Not a happy client here! Especially because the washing machine is brand new. Not even 3 months old!

Pathetic!