Hisense warranty department is a disgrace

I have been trying since 14/10/2021 to register my new fridge for additional warranty. You are given 6 months from date of purchase to register the appliance. To date no one has made contact with me.. I have sent numerous of emails. Why must we struggle in South Africa to get a decent service

Can someone respond urgently

Please see email below

Re: [ Ticket: 303692 ] Additional warranty

We have escalated your query again to the team in warranty, kindly await a response, apologies for the time this has taken.

Kind Regards

Thuli Ngema Quality and Service Department Hisense SA Sales Holdings (Pty) Ltd.

11B Riley Road, Eastwood Office Park, Unit 12,

Bedfordview, Johannesburg, RSA, 2191 E: *** W: http://global.hisense.com | www.hisense.co.za | Hisense Facebook Page | Hisense Instagram Page

Customer Service 0860 HISENSE | ***3